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Give 'em the Pickle Customer Service online

https://leadershipcenter.osu.edu/events/give-em-pickle-customer-service-online-1

We’re all in the same business, the people business. It’s not what we make or sell that’s ... critical; it’s how we take care of the people who buy it. Our job is to make customers (internal and ... extra things you do to make people happy. It may be doing something extra for a customer or sending ...

Flex Your Leadership Style online

https://leadershipcenter.osu.edu/events/flex-your-leadership-style-online-0

others and realizing the impact of personal behavior on the people around you. DISC provides an insight ... make about other people. It can also go far in helping to predict how a person will react to a specific ...

Communicating to be Understood

https://leadershipcenter.osu.edu/events/communicating-be-understood-0

a relationship. In this workshop we will explore how people communicate differently and how you can use your ... strengths to build relationships with your team and increase people's feeling of being heard. Through ...

Why Can't We All Just Get Along?

https://leadershipcenter.osu.edu/events/why-cant-we-all-just-get-along-3

can figure out what makes people tick and what ticks them off, you can create strategies for improving ... co-workers. • Participants will learn to value the difference among the people around them Beth Flynn is ...

Now You’re the Boss

https://leadershipcenter.osu.edu/events/now-you%E2%80%99re-boss-1

“The best executive is the one who has sense enough to pick good [people] to do what he/she wants ... vital for people who are in a new leadership role, aspiring to advance their career, or as a refresher ...