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1. Give 'em the Pickle Customer Service online

   https://leadershipcenter.osu.edu/events/give-em-pickle-customer-service-online-1

   We’re all in the same business, the people business.  It’s not what we make or sell that’s ... critical; it’s how we take care of the people who buy it.  Our job is to make customers (internal and ... extra things you do to make people happy.  It may be doing something extra for a customer or sending ...

2. Communicating to be Understood

   https://leadershipcenter.osu.edu/events/communicating-be-understood-0

   a relationship. In this workshop we will explore how people communicate differently and how you can use your ... strengths to build relationships with your team and increase people's feeling of being heard. Through ...

3. Why Can't We All Just Get Along?

   https://leadershipcenter.osu.edu/events/why-cant-we-all-just-get-along-3

   can figure out what makes people tick and what ticks them off, you can create strategies for improving ... co-workers. • Participants will learn to value the difference among the people around them   Beth Flynn is ...

4. Mission Possible: Positive Leadership

   https://leadershipcenter.osu.edu/events/mission-possible-positive-leadership-18

   test is to observe the way people react to you when you walk into a room. Are people happy to see you? ...

5. Mission Possible: Positive Leadership

   https://leadershipcenter.osu.edu/events/mission-possible-positive-leadership-17

   test is to observe the way people react to you when you walk into a room. Are people happy to see you? ...

6. EQ: Don't be a Sheldon online

   https://leadershipcenter.osu.edu/events/eq-dont-be-sheldon-online-0

   Intelligence has a huge impact on your success as a leader. Research shows that people with strong emotional ...

7. Using Your Strengths @ Work online

   https://leadershipcenter.osu.edu/events/using-your-strengths-work-online-0

   contribution to your organization. The Gallup organization has found through its research that: People who know ...

8. Leadership Compass

   https://leadershipcenter.osu.edu/events/leadership-compass-3

   be nearly so many people walking around in borrowed postures, spouting secondhand ideas, trying ...

9. Leadership Institute: Effective Coaching and Emotional Intelligence

   https://leadershipcenter.osu.edu/events/leadership-institute-effective-coaching-and-emotional-intelligence-2

   emotional effectiveness as well as effective coaching (how we take good people and make them the best they ...

10. Summit on Extension in Ohio’s Urban Communities: Strengthen Ohio by Strengthening Cities and Urban-Rural Connections

    https://cityextension.osu.edu/news/summit-extension-ohio%E2%80%99s-urban-communities-strengthen-ohio-strengthening-cities-and-urban-rural

    The Summit on Extension in Ohio’s Urban Communities event will take place January 29, 2020. The purpose is to better understand and address: Real-life context of Extension work in urban communities (scale, diversity, complexity, urban-rural interface); Al ...

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