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  1. Give 'em the Pickle Customer Service online

    https://leadershipcenter.osu.edu/events/give-em-pickle-customer-service-online-0

    We’re all in the same business, the people business.  It’s not what we make or sell that’s ... critical; it’s how we take care of the people who buy it.  Our job is to make customers (internal and ... extra things you do to make people happy.  It may be doing something extra for a customer or sending ...

  2. Communicating to be Understood online

    https://leadershipcenter.osu.edu/events/communicating-be-understood-online-0

    a relationship. In this workshop we will explore how people communicate differently and how you can use your ... strengths to build relationships with your team and increase people's feeling of being heard. Through ...

  3. Leadership Institute: Effective Coaching and Emotional Intelligence SOLD OUT

    https://leadershipcenter.osu.edu/events/leadership-institute-effective-coaching-and-emotional-intelligence-sold-out

    emotional effectiveness as well as effective coaching (how we take good people and make them the best they ...

  4. Why Can't We All Just Get Along?

    https://leadershipcenter.osu.edu/events/why-cant-we-all-just-get-along-1

    can figure out what makes people tick and what ticks them off, you can create strategies for improving ... co-workers. • Participants will learn to value the difference among the people around them   Please note, if ...

  5. Mission Possible: Positive Leadership

    https://leadershipcenter.osu.edu/events/mission-possible-positive-leadership-14

    test is to observe the way people react to you when you walk into a room. Are people happy to see you? ...

  6. Effective Meeting Facilitation: Getting the Most Out of Your Group

    https://leadershipcenter.osu.edu/events/effective-meeting-facilitation-getting-most-out-your-group-2

    effective at facilitating people through processes that provide useful information and data in making ...

  7. Mission Possible: Positive Leadership

    https://leadershipcenter.osu.edu/events/mission-possible-positive-leadership-12

    test is to observe the way people react to you when you walk into a room. Are people happy to see you? ...

  8. Emotional Intelligence: Don’t be a Sheldon- online

    https://leadershipcenter.osu.edu/events/emotional-intelligence-don%E2%80%99t-be-sheldon-online-1

    Intelligence has a huge impact on your success as a leader. Research shows that people with strong emotional ...

  9. Leadership Studies Minor

    https://leadershipcenter.osu.edu/about-us/leadership-studies-minor

    People                       3 BUSMHR 4232 Leading and Managing Change 3 COMLDR 4430 Leadership in Teams and Community ...

  10. Leadership Compass

    https://leadershipcenter.osu.edu/events/leadership-compass-1

    be nearly so many people walking around in borrowed postures, spouting secondhand ideas, trying ...

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