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  1. Give 'em the Pickle Customer Service online

    https://leadershipcenter.osu.edu/events/give-em-pickle-customer-service-online-1

    We’re all in the same business, the people business.  It’s not what we make or sell that’s ... critical; it’s how we take care of the people who buy it.  Our job is to make customers (internal and ... extra things you do to make people happy.  It may be doing something extra for a customer or sending ...

  2. Communicating to be Understood

    https://leadershipcenter.osu.edu/events/communicating-be-understood-0

    a relationship. In this workshop we will explore how people communicate differently and how you can use your ... strengths to build relationships with your team and increase people's feeling of being heard. Through ...

  3. Why Can't We All Just Get Along?

    https://leadershipcenter.osu.edu/events/why-cant-we-all-just-get-along-3

    can figure out what makes people tick and what ticks them off, you can create strategies for improving ... co-workers. • Participants will learn to value the difference among the people around them   Beth Flynn is ...

  4. Mission Possible: Positive Leadership

    https://leadershipcenter.osu.edu/events/mission-possible-positive-leadership-18

    test is to observe the way people react to you when you walk into a room. Are people happy to see you? ...

  5. Mission Possible: Positive Leadership

    https://leadershipcenter.osu.edu/events/mission-possible-positive-leadership-17

    test is to observe the way people react to you when you walk into a room. Are people happy to see you? ...

  6. Sustainability and Ohio's Landscape: Creating Value for People and the Environment

    https://aede.osu.edu/events/sustainability-and-ohios-landscape-creating-value-people-and-environment

    The 2020 Spring Outlook program will be held at Nationwide 4H Center, Ohio State University.  ...

  7. EQ: Don't be a Sheldon online

    https://leadershipcenter.osu.edu/events/eq-dont-be-sheldon-online-0

    Intelligence has a huge impact on your success as a leader. Research shows that people with strong emotional ...

  8. Using Your Strengths @ Work online

    https://leadershipcenter.osu.edu/events/using-your-strengths-work-online-0

    contribution to your organization. The Gallup organization has found through its research that: People who know ...

  9. Leadership Compass

    https://leadershipcenter.osu.edu/events/leadership-compass-3

    be nearly so many people walking around in borrowed postures, spouting secondhand ideas, trying ...

  10. Leadership Institute: Effective Coaching and Emotional Intelligence

    https://leadershipcenter.osu.edu/events/leadership-institute-effective-coaching-and-emotional-intelligence-2

    emotional effectiveness as well as effective coaching (how we take good people and make them the best they ...

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