Sarah Mays

Sarah Mays
Office Administrative Associate
The Ohio State University Extension
Office: 
1680 Madison Ave. Wooster, OH 44691
Phone: 
330-263-3833
Biography: 

Sarah began her career in the medical field after graduating from the University of Akron, working as a Billing Coordinator in a busy primary care practice. She specialized in medical billing and coding, Workers' Compensation, collections, and worked closely with commercial insurance companies, gaining expertise in Medicare, Medicaid, and commercial insurance.

In 2015, Sarah transitioned to The Ohio State University Extension as an Office Associate at the OARDC’s Northeast Regional Office in Wooster, where she managed procurement, travel, and other program areas within Extension. She collaborated with CFAES agricultural specialists and Secrest Arboretum.

In 2017, Sarah joined OSU Extension Operations as Fiscal Liaison, offering vital support to county units in finance, travel, and asset management. She later transitioned to part-time work in the Community Development (CD) unit while continuing her full-time role in Operations. Sarah remained involved with both state and county professionals until she moved into a full-time position in CD at the end of 2022.

In her role in Community Development, Sarah provides administrative support to the OSUE Assistant Director and manages confidential office procedures. She coordinates and produces written materials, maintains CD web pages, and serves as a liaison between faculty, staff, administrators, and the public. Sarah also handles Workday tasks, tracks equipment and expenses, and stays updated on policies related to fiscal, HR, IT, and branding. Additionally, she supports program and event coordination, manages registrations, and assists with hiring processes for state and county CD educators and specialists.